I just wanted to drop you through a quick note of thanks as I know you like receiving feedback and you're fairly proactive in your thinking for the company.
This morning we discovered a pool of water under our hot water cylinder and through some ensuing rooms and we tried our normal plumber and the rheem contact people as well and both were terrible to deal with. Then I saw your ad in the Yellow Pages and the process has so far been great. Robyn on the phone was helpful and polite and I'm just waiting now for your man to arrive to assess the problem so I just wanted to get in touch and let you know my thoughts! Well done so far and great work
Hopefully the quote for a new hot water cylinder (if necessary) is competitive but either way count on us as a new client!
Steve Meertens
CF Reese Plumbing in combination with their owner Aaron Rink of Flow Consultants, recently scoped, tendered and won the contract for the replacement of the 50mm cold water galvanised main supply for the Accommodation Block at our Mangakotukutuku Campus, Glenview, Hamilton. The project although relatively low cost at $31,000, was urgent and any mistake by CF Reese Plumbing had a high risk potential for catastrophic disruption and damage to the building. Flow Consulting scoped the project and worked out a practical program. CF Reese Pluming carried out the work in a very methodical and predictable way. They complied fully with TWoA’s Health & Safety and project process requirements. Their communication with us was very good. The work was planned in such a way that the shutdowns and disruptions to our operation were relatively minimal. There was one only variation to the contract which was fully justified. They replaced the water main with a 50mm Fusiotherm water main. The old main was left in place at my instruction but labelling and the quality of work was excellent. The project was completed on time and on budget. We utilise CF Reese Plumbing for this Campus and other TWoA Campuses because of their technical capability, quality of staff and workmanship. I am happy to recommend CF Reese Plumbing to any other potential organisation whom are considering them for similar projects and larger.
Terry Kawiti
Maintenance Manager
Te Wananga O Aotearoa
YWCA of Hamilton Inc contracted CF Reese Plumbing to install a new hot water system for our main 3 storey Clarence St hostel at the same time as the hostel roof was replaced. The new system includes seven solar panels, as well as a gas continuous flow water heater that guarantees hot water supply. A new custom made hot water tank is also part of the upgraded system. Aaron Rink and others from CF Reese cooperated well with other contractors involved in the project. The YWCA Project Manager/Hostel Coordinator greatly appreciated the easy communication and the amount of information provided by Dan Voogt. It was great to have Dan’s direct phone number so that he could be easily contacted whenever we had questions.
Riikka Anderson
Project Manager/Hostel Coordinator
YWCA of Hamilton
I am writing this letter to thank you for your prompt attention to our property at 31 Cecil Street in Hamilton. I had phoned you in regards to a situation that had been invoiced to us 5 years ago. Not really thinking you would assist us but hopeful that you would contribute. However, we found your response to be absolutely marvellous and we would have no hesitation in using your firm again and recommending you to anyone and everyone who asks if we know of a good plumber. Once again thank you.
Regards,
Len & Bev smith
I am emailing to inform you about the service provided by two people employed by C.F. Reese Plumbing. David Jew, I found to be a very professional, courteous and respectful when working in my home. He kept me well informed of the procedures and process to be undertaken when looking at what was required re the plumbing. All my questions were answered and the completed job was done thoroughly. When looking for a plumber C.F. Reece was recommended by a friend living in Hillcrest so it was through word of mouth I was informed about the service you provide. I would like to thank David for the excellent service he provided. A pleasant young man. The receptionist Catherine had an excellent phone manner. The expectation of the service to customers was very clear. I was able to make an appointment and she did everything she could to assist me as a working person for which I am grateful. The phone manner of a service can do one of two things put you off as a customer or engage further in the services. The service I received from both David and Catherine was prompt and carried out in an efficient manner. Thank you to both.
Ngā mihi
Ann Motutere
Thanks very much for Ian's work. He was very efficient. My parents are very happy.
May Yam
Over the Xmas break my pump failed & Dom came out with a temporary pump. I was impressed with his service & that I could have a shower. I asked Dom to get a replacement pump & install it and get my pump repaired so that i will have a spare. I have recommended you on my Facebook page.
A Gill